A) If the cancellation occurs more than 30 days prior to the arrival date, 10% of the amount anticipated when making your booking (the customer will return 90% of the amount advanced).

B) If the cancellation occurs between 30 and 10 days before, 30% of the amount anticipated when making your booking (the customer will return 70% of the amount advanced).

C) With less than 10 days notice, 50% of the amount anticipated when booking (ie, the establishment will refund 50% of the amount advanced).

Withdrawal

According to the provisions of article 103 of Law 3/2014, of March 27, which modifies the revised text of the General Law for the Defense of consumers and Users, the supplies of services or goods made in accordance with the specifications of the consumer or clearly personalized, or that, by their nature, cannot be returned or may deteriorate or expire quickly, are exempt from withdrawal.